Our pledge

What you can hold me to.

I wrote a whole page about how the referral economy quietly bends home inspection reports. It would be worth very little if I didn’t then say, on the record, exactly what I do about it.

This is that page. Seven commitments, no slogans — and at the bottom, how to check each one without taking my word for it.

01

I pay agents nothing, and I accept nothing from them.

No referral fees, no gifts, no compensation of any kind, in either direction. Florida makes the crudest version of this a crime — I’d decline it anyway.

02

My fee is earned when the inspection is done — never when your deal closes.

You’re paying for the inspection, not for the outcome. I get paid the same whether you buy the house or walk away from it.

03

Your report reads the same no matter who sent you.

Same process, same checklist, same severity language whether you found me through an agent, a search engine, or your neighbor. There is no referral version of a TrueHome report.

04

I don’t repair what I inspect, and I don’t inspect what I own.

No repair upsell on my own findings, and no inspection of a property I hold an interest in. Both are also Florida law — section 468.8319 — which is exactly why you should expect them of any inspector.

05

Two inspections a day, maximum.

A boutique pace, not an assembly line. There is a ceiling on how many houses anyone can walk carefully, and the fourth one before dark is not getting your attention.

06

My work is public before you hire me.

The field notes are real findings from real Jacksonville homes. Ask, and I’ll send you a complete recent report — full length and redacted — so you can judge the work instead of the marketing.

07

A real person answers afterward.

Plain language in the report, and a real phone number when it lands. A finding you can’t understand can’t help you.

The honest part

What this costs me.

Most of my work still arrives through agent referrals, and an inspector who won’t soften a finding is a less convenient inspector to refer. That is the actual trade, and I’d rather name it than pretend it doesn’t exist.

I’d rather lose the next referral than let you buy a problem.

The agents who send me clients do it knowing exactly what my reports look like. That says something good about them, and it’s the reason this pledge costs me less than it might sound like.

Don’t take my word for it

How to hold me to it.

Check the license yourself. Florida home inspector HI1796 — look it up at the Florida DBPR license lookup (opens in a new tab).

Ask for the sample report. Commitment 06 is the easiest one to test, and the fastest way to find out whether any inspector’s rigor survives contact with a real house.

Call the number and see who picks up. (904) 657-5577. Commitment 07 is not much of a promise if nobody answers it.

Ask the same questions of everyone else. The list is on the referral page. A pledge nobody else is asked to match isn’t worth much.

The best way to judge us is to read our work.

Start with the field notes — actual findings from Jacksonville homes, explained the way we’d explain them to you. Then, when you’re ready, get on the schedule.

Get on the schedule